FAQ

You can place an order through our website, contact us by phone, or visit our store directly. We also offer consultation services to help you choose the design and flavor of the cake that best suits your needs.

Yes, we accept cake orders for various special occasions such as birthdays, weddings, and other family events. We offer custom designs and a variety of flavor options.

Order processing time depends on the complexity of the design and the number of cakes. Typically, we require 2-3 business days for standard orders and 5-7 business days for custom orders.

Yes, we offer sugar-free cakes for customers with special needs such as diabetes sufferers. Please consult with us when placing your order.

We accept cash, bank transfer, and digital wallet payments. A 50% deposit is required for special orders, and 100% payment is due before pickup for standard orders.

Yes, we offer delivery services throughout Cilacap and surrounding areas. Delivery fees depend on the destination location and the number of cakes ordered.